The course is designed for MFI practitioners who would like to learn more about how Human Resources (HR) can play an important role in the success of their operations.
MFIs have two major resources: capital and people. Finance receives the most attention. However, more and more top managers are beginning to understand that MFI success depends on careful attention to human resources. It is essential that people throughout an organization are being managed well and appropriate HR systems are in place to reinforce this.
This course outlines the critical elements of strategic human resource management and provides practical tools and HR systems. Topics to be covered include recruitment and selection, personnel policies, optimal organizational structures, the performance management process, motivating employees, and training and development. The course is very interactive and is based on the HR Management Toolkit developed by MEDA for Microsave. It will include lessons and cases based primarily on African MFI experiences.
Objectives
Methodology
A combination of lecture, discussion, examples and case studies are used to explore the issues of HR Management in MFIs. This is not a hands-on “how-to” course and the content will focus on an overview of Human Resource Management. However, many practical tools are provided as handouts that practitioners can use to apply the principles learned during the course.
Prerequisites
Practical management experience in an MFI is ideal.
Five modules make up this course:
Module 1: Introduction to Human Resource Management
Module 2: Recruitment, Selection and Orientation
Module 3: Salary Administrative Systems
Module 4: Personnel Policies
Module 5: Staff Performance Management
