B2B: Strategic Response to RiskB2B: Strategic Response to Risk


Boulder Institute’s two decades of experience have enabled us to respond to the needs of the microfinance industry by developing new skills and tools for practitioners to implement in the field. Our core courses provide you with a thorough grounding in best practices in microfinance, while our wide range of electives allow you to design a unique program that best meets your interests, needs and preferences. 

For a better understanding of the program’s structure, you can refer to the course schedule grid and list of courses. 

  1. Banking Beyond Digital Credit: Xavier Faz
  2. Business Case for DFS: Susie Lonie
  3. Customer Centricity as a Business Model and Diagnostic: Gerhard Coetzee
  4. Customer Centricity as Business Model to Enhance Competitiveness: Gerhard Coetzee
  5. DFS for Agriculture: Emilio Hernández
  6. Digital Credit and Scoring: Gregory Chen
  7. Human Centered Design in Financial Services/Client Journey: Pamela Chan - Rebecca Rouse
  8. IFC Client Panel: Momina Aijazuddin
  9. Innovative Client Centric Marketing: Carlos Fonseca
  10. Integrating an Improved Value Proposition: Nino Mesarina
  11. Leadership for Change Management / Closing Remarks and Graduation: Matthew Saal - Robert Christen
  12. Longitudinal Study on Business Case for Agent Model: Gisela Paola Davico - Christian Rodriguez
  13. Risk & Strategic Response: Momina Aijazuddin - Natasa Goronja - Robert Christen
  14. Risk and Governance in Microfinance Institutions: Robert Christen - Natasa Goronja
  15. Risk Management at a Board Level: Martin Holtmann
  16. Segmentation: Gayatri Murthy
  17. Strategic Response to Risk in Microfinance Markets: Natasa Goronja - Robert Christen - Daniel Rozas
  18. Welcome and Introduction to Strategic Risk Response with an Overview of Recent Crises: Momina Aijazuddin - Robert Christen
  19. What does a Microfinance CEO Need to Know When Considering Partnerships in DFS?: Aiaze Mitha


Boulder Institute of Microfinance

120 E Washington Street Suite 325
Syracuse, New York 13202, USA
+1 (315) 760-3091


Boulder Institute