Boulder DIGITAL in EnglishBoulder DIGITAL in English

Risk, Fraud and Consumer Protection in Digital Financial Services

Paul Makin

The pace of change across financial services is broad, deep and accelerating. Customer needs are rapidly evolving while new entrants and digital technologies are bringing both increasing complexity and new value propositions to the market daily. It is imperative that MFIs do not underestimate the importance and challenges of privacy, security and protection in their drive to keep up.

The goal of this course is to develop an understanding of the key types of risks that MFIs face with the adoption of digital technologies. We will examine and discuss the key developments and issues in customer onboarding, privacy, and protection, as well as in cybersecurity, AML and fraud. With this foundational understanding, we will explore the risks and opportunities presented by new digital technologies from digital identity through API’s.  

By the end of the course, participants will understand key trends and issues. Most importantly, they will have sharpened their ability to think in a holistic manner about digital risks. 

This course is taught in a collaborative manner using real-life use cases.

Intended Audience: Everybody – security, privacy and protection are important at all levels of any financial services institution!

To See Course Syllabus, click here

Boulder Institute of Microfinance

120 E Washington Street Suite 325
Syracuse, New York 13202, USA
+1 (315) 760-3091

info@bouldermicrofinance.org

Boulder Institute